This Refund & Return Policy outlines our guidelines for refunds and returns of WebBuddy's services.

Digital Services

For our digital services and products:

• Custom development work is non-refundable once work has begun
• Subscription services may be cancelled at any time
• Unused prepaid services may be eligible for partial refunds
• Template purchases are non-refundable after download

Refund Eligibility

Refunds may be considered in the following cases:

• Service was not delivered as specified in the contract
• Technical issues prevent service delivery
• Cancellation before work has begun
• Duplicate charges or billing errors

Refund Process

To request a refund:

• Contact our support team within 30 days of purchase
• Provide order details and reason for refund
• Allow up to 10 business days for review
• Approved refunds will be processed to original payment method

Exceptions

Refunds will not be provided for:

• Changes in project requirements after work has begun
• Dissatisfaction with design choices after approval
• Services already delivered and accepted
• Cancellations after project completion

Contact Information

For refund requests or questions about this policy, contact us at:

Email: billing@webbuddy.agency
Address: WebBuddy LLC
Last updated: February 2025